Learn to reset a QNAP NAS and enter the working system

Sorts of RESET and the way they’re performed If you will carry out a reset,

Sorts of RESET and the way they’re performed

If you will carry out a reset, be it primary, superior or every other kind that we have now accessible within the QTS working system, our advice is that you just make a backup of all the information on the NAS server, simply in case one thing occurs. Manufacturing facility reset process failed and also you lose knowledge. Two varieties of reset what it does is restore the NAS settings to default values, however they don’t delete any kind of knowledge, nevertheless, in case you select the choices of “format all volumes” or “reboot the NAS”, then additionally, you will have loss full record of all the information that’s on the exhausting drives or SSDs.

Subsequent, we’re going to clarify all of the varieties of reset that we have now accessible, the best way to do it and what precisely this reset does.

primary reset

This reset manufacturing facility resets entry to the QNAP NAS server with all default settings. Within the occasion that you’ve got forgotten the administrator password or have incorrectly configured the NAS on the community degree, that is the reset that you have to carry out.

Course of to do that reset:

  • Energy on the NAS server and wait till it’s absolutely operational.
  • Press and maintain the server reset button for 3 seconds.

The NAS will begin to beep confirming the reset we have now made, from this second it is possible for you to to entry the NAS server once more with the default parameters, that are the next:

  • The username is “admin«.
  • The password is MAC tackle of interface LAN1 of the NAS server. This password should be in higher case and with none symbols. If the MAC tackle of LAN1 is 24:5E:BE:01:02:03 then the password is 245EBE010203. We will discover out this MAC tackle by Qfinder Professional for Home windows and MacOS methods, or you can even see it immediately within the documentation of the NAS server the place it can present MAC1 someplace. Additionally, you will have the ability to get this MAC from the router that gives you with the IP tackle, and even from the administration interface itself, the place the host identify is made up of “NAS” adopted by the final 6 characters of the MAC tackle.
  • The configuration on the community degree is as follows:
    • DHCP Shopper, you’ll get non-public IP tackle from major DHCP server.
    • Jumbo Frames off
    • VLAN disabled
    • LCD panel password: empty
    • Entry through HTTP on default port 8080
    • All incoming connections are accepted
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As soon as the 3-second reset is completed, the NAS server will restart to use the modifications and we are able to re-enter through the online with none drawback. As you’ll be able to see, the 3-second reset consists of restoring the administrator consumer and likewise the configuration on the community degree of the tools to manufacturing facility settings.

superior reset

Such a reset does precisely the identical as the fundamental reset that we have now seen beforehand, however as well as, it additionally does the next:

  • Delete all customers and teams created.
  • Delete all of the shared folders that we have now beforehand created.

An important element is that such a reset doesn’t delete any file or folder from the NAS server.

To do such a superior reset we have now two doable choices:

  1. Energy on the NAS server and wait till it’s absolutely operational. Press and maintain the reset button for 10 seconds.
  2. Go to “Management Panel / System / Backup and restore /” and choose the choice “Reset settings”.

When choosing this feature by the QTS OS, it can ask us if we need to reboot the NAS or if we need to shut it down. As soon as we select one of many two choices, the working system will start the reset course of, however beforehand it can ask us for the administration password to verify this vital motion.

Reset NAS

This manufacturing facility reset does the identical factor because the superior reset, however as well as, all knowledge on all drives on the NAS server is erased. If you wish to depart your server because it got here from the manufacturing facility and with all the information deleted, that is the reset that you have to carry out.

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To do such a reset with deletion of all knowledge, the one strategy to do it’s through the administration net within the working system. To do that, we should comply with the next steps:

  • Go to “Management Panel / System / Backup and Restore /” and choose the “Reset NAS” choice.

As soon as we click on on this configuration choice, we have now two choices: restart or shutdown.

After selecting one of many two choices, the working system will ask us to verify the method with the administrator entry password, then the method will begin and it might take greater than 5 minutes.

This course of additionally reinstalls the QTS or QuTS hero OS, so we’ll see the OS set up wizard. Keep in mind that the set up wizard with a manufacturing facility NAS has the a part of putting in the working system and primary configuration of the principle companies of the NAS.


Restoring a NAS server from the producer QNAP to manufacturing facility settings is an easy job, nevertheless, as a result of various kinds of reset that we have now accessible, it’s doable that we are going to not carry out the reset that we actually want. If for some purpose we have now misplaced entry to the NAS server when configuring the community, the fundamental reset is sufficient to have the ability to enter once more with none drawback. Within the case of getting forgotten the administrator consumer password, additionally it is sufficient with the fundamental reset of three seconds with out having to do the rest, and that’s that the brand new administrator password would be the MAC tackle in capital letters with out symbols or areas.

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Within the occasion that you just want customers, teams and even shared folders to even be deleted however with out shedding the information, the superior reset is what it’s best to do. Lastly, if you wish to depart the NAS server because it got here from the manufacturing facility, you have to select the “Reset the NAS” choice to go away it because it got here, with all disks formatted and with the default admin consumer.